Privacy

Privacy Policy

LINSY HOME ELEMENTS (ABN: 42676563401) is committed to providing you with quality service, and this policy outlines our ongoing obligations to you regarding how we manage your personal information.

We have adopted the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (cth). The APPs govern the way we collect, use, disclose, store, secure, and dispose of your personal information. A copy of the Australian Privacy Principles can be obtained from the website of the Office of the Australian Information Commissioner at www.oaic.gov.au.

What is Personal Information and Why Do We Collect It?

Personal information is information or an opinion that identifies an individual. Examples of personal information we collect include: names, addresses, email addresses, phone and facsimile numbers. This personal information is obtained in many ways including correspondence, by telephone and facsimile, by email, via our website www.homelements.com.au, from media and publications, from other publicly available sources, from cookies, and from third parties. We do not guarantee website links or policy of authorised third parties.

We collect your personal information for the primary purpose of providing our services to you, providing information to our clients, and for marketing purposes. We may also use your personal information for secondary purposes closely related to the primary purpose, in circumstances where you would reasonably expect such use or disclosure. You may unsubscribe from our mailing/marketing lists at any time by contacting us in writing. When we collect personal information, we will, where appropriate and where possible, explain to you why we are collecting the information and how we plan to use it.

Sensitive Information

Sensitive information is defined in the Privacy Act to include information or an opinion about such things as an individual’s racial or ethnic origin, political opinions, membership of a political association, religious or philosophical beliefs, membership of a trade union or other professional body, criminal record, or health information. We do not collect sensitive information unless you apply for a position with us and you consent to provide such information.

Third Parties

Where reasonable and practicable to do so, we will collect your personal information only from you. However, in some circumstances, third parties may provide information to us. In such cases, we will take reasonable steps to ensure that you are made aware of the information provided to us by the third party.

Disclosure of Personal Information

Your personal information may be disclosed in several circumstances including the following:

  • To third parties where you consent to the use or disclosure.
  • Where required or authorised by law.

 

Security of Personal Information

Your personal information is stored in a manner that reasonably protects it from misuse and loss and from unauthorized access, modification, or disclosure. When your personal information is no longer needed for the purpose for which it was obtained, we will take reasonable steps to destroy or permanently de-identify your personal information.

Access to Your Personal Information

You may access the personal information we hold about you and update and/or correct it, subject to certain exceptions. If you wish to access your personal information, please contact us in writing. LINSY HOME ELEMENTS (ABN: 42676563401) will not charge any fee for your access request but may charge an administrative fee for providing a copy of your personal information. To protect your personal information, we may require identification from you before releasing the requested information.

Maintaining the Quality of Your Personal Information

It is important to us that your personal information is up to date. We will take reasonable steps to ensure that your personal information is accurate, complete, and up to date. If you find that the information we have is not up to date or is inaccurate, please advise us as soon as possible so we can update our records and ensure we can continue to provide quality services to you.

Policy Updates

This privacy policy may change time to time. Changes will be displayed as an updated version on our website. We encourage you to periodically review this policy so you remain informed on how we handle your information.

Privacy Policy Complaints and Enquiries

If you have any queries or complaints about our Privacy Policy, please contact us at:

4/233 Victoria, NSW 2067
customerservice@Homelements.com.au

We are committed to promptly addressing any concerns you may have regarding our handling of your personal information.